Drizzlin Media Blog

We believe that complaints are not just about resolution and closing tickets for brands but they are actually an opportunity to create brand ambassadors… here’s what we had to say at Gripel‘s Customer Experience & Service Quality Conference at Mumbai, India [slideshow] [slideshare id=8183988&doc=customerservicebrading-drizzlinmedia-110602060027-phpapp01] Deepak The Boss

We have been big fans of Seth Godin and Steve Jobs for their known talent of having awesome presentations skills. So when AIESEC – the world’s largest youth-run organisation invited us for a simple workshop (that’s what they believed ) on 5 topics - Online Brand Management| Brand Building| Importance of Social Media| Engagement and PR| Industry [...]

Sometimes bad can be great. Imagine how unexpectedly it brings smile to your face when you get free Pizzas on late deliveries. The same essence can be applied everywhere. It’s not only about giving the best service to the customers but, it essentially should be giving that “extra” bit to them for what they would [...]